Industry
Manufacturing
Connecting the shop floor to the business so manufacturers gain reliable visibility of cost, quality and output.
The landscape
Sector overview
Manufacturers everywhere are balancing input-cost pressure, demanding delivery schedules and supply chains that keep being redrawn. Many plants still run on a patchwork of ERP modules, spreadsheets and paper registers, which separates what happens on the shop floor from what management sees — and as machines become connected, the gap between operational technology and business systems becomes a security question as well as a data one. Closing those gaps is where most transformation value sits.
Challenges we commonly see
- Shop-floor data disconnected from ERP, leading to delayed and unreliable production reporting
- Manual quality and maintenance records that make traceability slow and customer audits painful
- Procurement leakage from unmanaged vendors, rate variances and weak contract compliance
- Inventory records that do not match physical stock, distorting planning
- Supply disruptions and shifting sourcing strategies that planning processes cannot keep pace with
- Connected machines and OT systems creating cyber exposure that traditional IT controls were not designed for
- Month-end costing and margin analysis that arrives too late to act on
- Growing energy and sustainability reporting demands from customers and regulators
How we help
Relevant capabilities
Systems & Technology
Select, implement, build and support the enterprise systems and bespoke applications your business runs on.
Explore capabilityProcess Transformation
Review, redesign and standardise business processes so they run better, cost less and scale with the organisation.
Explore capabilityData, Analytics & BI
Build reliable data foundations and turn information into confident business decisions with analytics and BI.
Explore capabilityAutomation & Integration
Eliminate repetitive work and connect systems with RPA, workflow automation, APIs and enterprise integration.
Explore capabilityArtificial Intelligence
Adopt AI where it creates measurable value — practically, responsibly and at a pace your organisation can absorb.
Explore capabilityManaged Services
Applications, infrastructure and business operations run for you — with clear SLAs, transparent reporting and predictable costs.
Explore capabilityWhere value sits
Transformation opportunities
- ERP modernisation or re-implementation aligned to how plants actually operate
- Digitised quality, maintenance and safety workflows replacing paper registers
- Bespoke shop-floor applications where packaged software does not fit the line
- Procurement process redesign with approval workflows and vendor performance tracking
- Integrated production planning connecting demand, capacity and materials
- Plant performance dashboards covering output, quality, downtime and cost
- Managed IT infrastructure across plants, with security reviews spanning IT and OT
Data & AI
Data and AI use cases
OEE and downtime dashboards built from machine and shift data
Maintenance-pattern analysis to move from breakdown to planned interventions
Demand and capacity planning analytics across plants and product lines
Supplier performance and rate-variance analytics for procurement teams
Quality-defect analysis linking rejections to processes, shifts and materials
Energy-consumption monitoring and reporting across facilities
In practice
How we typically help
With manufacturers, we usually start where the shop floor and the business systems disconnect. That often means modernising or re-implementing ERP modules around how plants actually operate, standardising master data, and replacing paper quality and maintenance registers with digital workflows — building bespoke shop-floor applications where packaged software does not fit the line. We redesign procurement approvals so rate variances and vendor performance become visible, and build plant dashboards covering output, downtime, quality and cost. Where plants run lean IT teams, we can manage the underlying infrastructure and review security across both corporate IT and connected machinery. The goal is production and costing data that management can trust daily, not weeks after month-end.
Facing these challenges in your organisation?
Tell us where your operations stand today and we’ll walk you through how we would approach it.