Every image below is a real capture from the working platform, signed in to the seeded Simple Roots tenant - three million members, eight countries, eight currencies. Five surfaces share one spine; the tour walks each of them, then the comparison shows why ledger discipline beats another campaign tool.
The programme team's home: members, points earned and redeemed, gift-card liability, standard loyalty KPIs and top countries - sliceable by country and store, Power-BI style.
The customer base at working scale: search, segments and the record behind every member - profile, consents, balances and activity.
One member, everything: profile, consents, points ledger, tier, vouchers, gift cards and activity - the same truth finance reconciles and marketing activates.
Earn rules scoped by any combination of SKU, category, store and country - versioned, with deterministic selection so exactly one rule prices each invoice line.
Tier structure as configuration: thresholds, multipliers and benefits the earn engine applies automatically - including paid membership tiers with auto-renew.
Offers and promotions the till and wallet apply automatically - targeted, time-bound and tracked through to redemption.
Gift cards on their own immutable ledger: sold, gifted, redeemed in mixed tender and reconciled with a full trail - codes stored only as keyed hashes.
Every sale and return, filterable by country, store, type, date and invoice number - with a KPI band that describes exactly the rows on screen.
Audiences, journeys and campaigns for the marketing team - every send passing through the consent gate, every channel behind a provider adapter.
The programme on one page: top countries by sale count, category and store rankings, RFM segments and loyalty KPIs - slice by country or store and every card follows.
AI answers grounded in a live snapshot of the tenant's aggregates - never per-customer PII - with "what the model saw" expandable under every answer, running on the platform's own private model.
The commerce backbone behind loyalty: products, inventory and stock, orders, purchasing and transfers, merchandising - all live, all on the same spine.
Threshold-routed approval chains for the actions that move value - large gift-card batches, goodwill points, voucher issues - with four-eyes enforced at every step.
A per-tenant, hash-chained, append-only audit log written in the same transaction as the change it records - approvals, adjustments and Ask Verse questions included.
The member's home: points, tier progress, today's offers and quick actions - joinable in a minute with just a mobile number.
What points are worth: the rewards catalogue with redemption flows that post to the same ledger as every other movement.
The member's invoice book: every purchase as a digital receipt rendering the identical document the till prints, QR included.
The member's gift cards with live balances - buyable, giftable and spendable in mixed tender at the till.
Paid tiers with auto-renew the member controls - subscription loyalty on the same ledger discipline as everything else.
A basket from the first keystroke: scan or key items, attach a member if there is one, offers auto-apply, and gift card plus cash settle on one charge.
Invoice history at the store: find any sale by number, reprint the identical docket, start a return from the invoice the customer brought back.
The store associate's surface, newest of the five: member search with quick picks of recent visitors - built to be glanced at between customers.
Know the member before you say hello: spend and visits, category share bars, points and expiring-points nudges, offers that fit, and shelf-history picks to recommend.
Scan the door QR, and the store's self-checkout opens in the browser: camera scanning, shelf browsing, a glanceable basket - and a plain-language consent prompt for the fraud-prevention signals it uses.
Talk to our team and we will walk you through the platform against your own use cases.